Optimizing Phone Programs

Includes a Live Web Event on 07/24/2025 at 1:00 PM (EDT)

Early bird discount - Save $100 by registering before Friday, June 27th

OVERVIEW

For decades, phone calls from students and volunteers have been an important way for educational institutions to connect with alumni and parents and to solicit donations for their annual funds. But changes in the way people communicate have presented a major challenge for phone programs in recent years. While low contact and response rates have led some organizations to eliminate calling, others have viewed technology as an opportunity to rethink the purpose and function of their phone programs altogether.

Register now to see and hear how programs today are thinking about and optimizing their phone strategies to support their annual giving efforts.

WHAT YOU'LL DISCOVER

Ideas for setting goals and clarifying the purpose of your program
Tips recruiting and retaining great callers
Methods for training, motivating and supervising callers
Guidelines for evaluating the productivity of your program
And more!

WHAT YOU GET

One log-in to the LIVE webinar; invite your entire team
Link to watch a recording of the webinar following the live event
Your questions answered by an expert
Copies of the presentation materials and resources
Eligible for 1.5 points of CFRE credit
AGN Members get FREE webinar registration. Click here to learn more.

Prefer to pay by check? Complete this form and we'll send you an invoice.

Dan Allenby (Host)

President & Founder | Annual Giving Network

Dan Allenby is an author, speaker, and consultant who has worked with educational institutions for over 25 years to improve their fundraising results. An internationally-recognized expert on annual giving, he is the recipient of CASE’s prestigious “Crystal Apple” award for teaching excellence. He is principal and founder of Annual Giving Network and previously led annual giving and membership programs at Boston University, Tufts University, Georgetown University, and the National Geographic Society.

Kathleen Deneau

Senior Director of Annual Giving at Michigan State University

Kathleen Deneau currently serves as the Senior Director of Annual Giving at Michigan State University. Her other experience includes running state political fundraising programs. Kathleen holds a B.A. from the College of Communications and an M.A., in Higher Adult and Lifelong Education, both from Michigan State University

Ashley Devenport

Director Of Development at University of South Florida

Ashley Davenport currently serves as the Director Of Development at University of South Florida. She has previously led phone programs for Purdue, Lafayette and other institutions. Ashley holds a B.S. in Political Science and Government from Miami University.

Jesse Cohen

Director of Annual Giving at The Chapin School

Jesse Cohen currently serves as the Director of Annual Giving at The Chapin School. He previously ran Alumni relations programs at the Collegiate School. His other experience includes publishing and fundraising for the performing arts. Jesse holds a B.A. in English from Princeton University.