201: Recruiting Phonathon Callers
Recorded On: 01/06/2022
Identifying and hiring talented student callers is a key step in building a successful phonathon program. It’s not only important to find students who have good communication skills, but you also want to look for those who genuinely care about the institution and want to grow with the program each year that they are in school. Having a clear plan and process in place to find and hire students with these characteristics will result in a team that’s prepared and excited to engage donors on behalf of your institution.
Register now for your entire team to learn how to recruit high quality student callers for your phonathon program.
This webinar is eligible for 1.25 points of CFRE credit.
WHAT YOU'LL DISCOVER
- Guidelines for developing job descriptions
- Tactics for advertising and promoting opportunities around campus
- Tips for interviewing, evaluating, and selecting candidates
- Methods for hiring and onboarding new callers
- Examples from other institutions, and more!
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Director of Annual Giving, The University of Michigan
Adam Bradley is the Director of Annual Giving at The University of Michigan, where he steers the vision and strategy of annual giving and pipeline efforts for the institution's schools, colleges, and non-degree granting units, including centralized annual giving efforts, digital fundraising, telefund, and student philanthropy. His previous roles include Lead Director of Annual Giving for Michigan's Ross School of Business, and Associate Director of Marketing, through which he ran the university's call center. He also served as a research manager and consultant at Qualigence International for nearly a decade. Adam holds a B.B.A. in Marketing from the Ross School of Business.