303: Training Phonathon Callers

Recorded On: 12/01/2022


Caller training is one of the most important aspects of running a successful student phonathon. That’s why it’s essential for programs to have a structured approach and curriculum that teaches students good fundraising techniques and equips them to have engaging conversations. By investing time and effort into preparing students, you will create a team that achieves its goals and builds lasting relationships with donors.

Register now to learn how to develop exceptional callers for your student phonathon program.

Eligible for 1.25 points of CFRE credit


  • Guidelines for coordinating new caller orientations
  • Tactics for developing training tools and materials
  • Tips for teaching students how to make successful calls
  • Methods for providing ongoing feedback and coaching
  • Examples from other institutions, and more!

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Samantha Hill

With more than 10 years of experience in annual giving and educational fundraising, Samantha has led programs at Duke University and UNC Greensboro, after her time as a student caller herself at UNC Greensboro. Samantha has a B.A. in Liberal Arts and Sciences, General Studies and Humanities from the University of North Carolina at Greensboro.


Training Phonathon Callers
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes